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FAQ & Guides

Find quick answers to common questions or dive into our expert roofing guides and cost breakdowns.

Frequently Asked Questions

Quick answers about our processes, pricing, and guarantees.

Our Promise

Zero Upfront Payments. Ever.

We know there are rogue traders out there who ask for cash for materials before they even start. We will never ask you for a deposit or upfront payment. You do not pay a single penny until the job is completely finished, the site is swept clean, and you are 100% satisfied with our craftsmanship.

Yes. All of our site visits, roof inspections, and written quotations are provided completely free of charge and carry zero obligation. We will assess the work needed and give you a transparent, fair price.

We provide massive peace of mind. For full re-roofs, we provide a 25-year guarantee on the materials used, alongside our own robust 10-year workmanship guarantee on the installation.

Absolutely. We know the Welsh weather can be brutal. If you have lost tiles, have a major leak, or structural damage due to a storm, contact us immediately. We aim to secure the property rapidly to prevent internal water damage.

While every property is unique, a standard 3-bedroom semi-detached full re-roof typically takes our team between 3 to 5 days from scaffolding going up to final site clearance, assuming the weather is cooperative.

Yes. We hold comprehensive public liability insurance. Our team are highly skilled, holding City & Guilds qualifications, NVQ Level 2 in Roofing, and strict Health & Safety and CSCS certifications.

Yes, waste removal is fully included in our quotes unless explicitly stated otherwise. We respect your property and always ensure your driveways and gardens are swept and cleared of all debris before we sign off the job.

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07753 865817